Privacy Policy

 

What we collect and store

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed.

  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping

  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site. But don't worry, we don't follow you once you leave. We believe you need your space.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order

  • Respond to your requests, including refunds, shipping information and feedback

  • Process payments and prevent fraud

  • Set up your account for our store

  • Comply with any legal obligations we have, such as calculating taxes

  • Improve our store offerings

  • Send you information on our mobile boutique and online sales events, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.


Your privacy is important.

This is why we generally store information about you for as long as we need it for the purposes for which we collected initially and used it. For example, we will store order information for three years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments and reviews, if you choose to leave them, and reserve the right to use in advertising or our online social media sites. Any photographs, digital or otherwise, submitted to Gypsy Buddha become our sole property to use at will. Our policy is to make every attempt to provide appropriate credit, but cannot guarantee direct recognition.

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example ecommerce and web platform vendors for shopping cart, credit card payments, and visitor analytics; USPS, Fed-Ex and other carriers for shipment of merchandise; and other pertinent vendors that provide a seamless user experience while visiting our website. That’s it. We do not sell your data. We take your privacy very seriously.


Payments


We accept payments through PayPal and Square. When processing payments, some of your data will be passed to these electronic services, including information required to process or support the payment, such as the purchase total and billing information.


Please see the PayPal Privacy Policy and Square Privacy Policy for more details.


SHOP POLICY - T&C;s

Shop policies


Shipping


We currently ship only within the United States and Canada within 48 hours of payment when made by 3p CST. Custom items are made with care and mindfulness and take longer. See each items detail for expected completion and shipping times.


FREE SHIPPING within continental USA

FREE STANDARD SHIPPING on almost all Gypsy Buddha products within continental USA. Any exceptions are noted by product.


Orders are shipped via UPS, FedEx, or USPS or another carrier of our choice. Expedited shipping is available for an extra charge determined by the weight and the final destination of the product. We don't count weekends as part of standard or expedited shipping times because delivery people have families too.


For orders to  Alaska, Hawaii and US Territories, shipping charges are calculated based on package weight and final destination.


Taxes & Fees


You know what they say about taxes, we all have to pay them. State taxes will be added to your order upon checkout. Returns for credit may be accessed a $5.00 restocking fee. There are no fees on exchanges or custom orders.


Payment Options


We take your personal credit information very seriously. Your payment information is secure and not kept by Gypsy Buddha when an order is placed. We accept all major credit cards online. Credit cards and cash accepted at local events.



Vintage Items & Custom Orders

Every item we sell is hand picked or hand made. Vintage items have a history that makes them timeworn and exclusive. Every scar and dent tell a story that adds to its charm and beauty. We take great pride in reclaiming pieces of the past to create works of Art. We would love to work with you to create a custom piece that speaks to your spirit. Reach out and let us know your ideas.


A 50% deposit is required for all custom orders with balance due prior to shipping. If you change your mind, it's no problem to cancel, but we can only return 25% of your deposit once the creative process has started.




Returns & Exchanges

Didn't quite work out? Think you would like another color? Returns and exchanges are gladly accepted on stocked items within 14 days of confirmed delivery. Simply fill out a return request here.


Once approved, item(s) must be shipped back within 7 days to receive credit or exchange. Buyer responsible for return shipping unless we made a mistake. If the item is not returned in its original form, your return may be decreased by the value lost, so package with care.


If you have any problems with your order please let me know and I will work with you to make it right. For shipping delays or damage, please contact the carrier directly.


The following items can't be returned or exchanged unless they arrive damaged or defective. Proof of damage required from carrier.

Cards, Books & Related Media

Custom or personalized orders

Intimate clothing items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.